Questions, answered
Find answers to the most common questions.
Getting started
Go to Create, fill in your child's details (name, age, looks), choose a story theme and illustration style, then complete checkout. Your book is ready in ~3 minutes.
No. We deliver everything by email. Just provide your email at checkout.
Currently English. More languages coming soon — let us know which you'd like.
About your book
Each book is 15 illustrated scenes, plus a personalized cover and a dedication page — 17 pages in the PDF.
28 × 28 cm (11 × 11 inches) — large square format, premium matte paper, durable hardcover binding.
Yes — all stories are gentle, positive, and age-appropriate. We auto-validate every story before delivery.
Yes — visit our Examples page to see real books we've created. Each one is unique.
Our AI handles any name perfectly. Special characters and accents are supported.
Photo upload
A clear, front-facing photo with good lighting. Face fully visible, no sunglasses or hats. Recent photos work best.
Yes. Photos are stored on our private R2 bucket, used only to create the character, and deleted within 30 days. Never used to train AI models.
Absolutely. The AI will create a character based on the appearance details you provide (hair, eyes, skin tone).
Delivery & download
By email — both the success page link and an email with the PDF download URL.
PDF links are valid for 90 days. We auto-refresh them — you can always re-download from your link.
Yes! The PDF is high-resolution and prints beautifully on standard letter or A4 paper.
Editing your book
Yes — from the editor link sent to your email, you can edit any page text and click Save.
Yes — click any page, then 'Regenerate illustration'. The new image replaces the old one. After edits, click 'Update PDF' to refresh the downloadable file.
Hardcover & printing
5-7 business days within US/EU, 10-14 days internationally. Tracking number sent by email.
Premium hardcover, full-color, acid-free paper, sewn binding. Made by Lulu xPress — same printer used by Penguin Random House.
Yes — from your edit page, click 'Order Hardcover' anytime for $30.
Payments & refunds
All major credit cards via Stripe — Visa, Mastercard, Amex, Apple Pay, Google Pay.
When you click the checkout button. We charge once and immediately start generating your book.
Full automatic refund if your book fails to generate. 7-day satisfaction guarantee — contact us if anything is off.